Insurance is a great benefit to our patients. If you have dental insurance, we will bill them as a courtesy. Pre-determinations are sometimes very helpful, especially if the treatment exceeds $500. We want you, the patient, to know that our relationship is with you, not the insurance company. As such, you are responsible for knowing the terms, limitations, and exclusions of your dental insurance plan, and are financially responsible for all care rendered in our office. If you are having trouble understanding the terms of your insurance plan, calling them directly is your best option. However, our front office staff will gladly help you to the best of their ability, so that there are fewer surprises.