Billing Policies

In an effort to keep dental costs down while maintaining a high level of professional care, we have established the following billing policies for our patients.

  • All payments are required at the time of service.
  • For our Private Pay patients, we offer a 5 percent discount when paying with a check or cash.
  • Statements are sent out prior to the 30th of the month with payments due by the 15th.
  • We gladly accept Visa, MasterCard, American Express, Discover, debit cards, and any health savings cards.
  • CARE CREDIT is a credit card used for medical and dental services. Our office participates in the 6-month option. Ask our front office staff to help you get started.
  • For all major treatments and treatments that involve laboratory procedures
    • For Private Pay patients, we will require a down payment of “one-half of the total fee prior to initiating treatment.”  The second half is due when the treatment is completed;
    • If insurance is involved, the patient pays their ESTIMATED PORTION and then we bill your insurance for the remainder of the cost. Insurance takes approximately 30 days to process and pay their portion. If there is any remaining balance after insurance pays, we will send you a statement billing for the difference (after confirming with your insurance company, of course).

Insurance

Insurance is a great benefit to our patients. If you have dental insurance, we will bill them as a courtesy. Pre-determinations are sometimes very helpful, especially if the treatment exceeds $500. We want you, the patient, to know that our relationship is with you, not the insurance company. As such, you are responsible for knowing the terms, limitations, and exclusions of your dental insurance plan, and are financially responsible for all care rendered in our office. If you are having trouble understanding the terms of your insurance plan, calling them directly is your best option. However, our front office staff will gladly help you to the best of their ability, so that there are fewer surprises.